Privacy Policy

This Privacy Policy explains how Shenzhen Future Infinite Network Technology Co., Ltd. collect, use and protect your personal data when you use Shenzhen Future Infinite Network Technology Co., Ltd.'s products or interact with Shenzhen Future Infinite Network Technology Co., Ltd..

By using our products, you acknowledge that you have read and understood the terms of this Privacy Policy, including how we use your personal data.

The data controller is responsible for the collection and use of your personal data. In order to comply with data protection legislation, the data controller will be the us entity with which you contracted for the product. For more information, please see the "Your Questions and How to Contact Us" section of this Privacy Policy.

Our Privacy Policy will help explain what information we collect, how we use it and the choices you have regarding it. Highlights of our Privacy Policy are provided below, but you can also learn more by clicking on the "Read More" link below.

We will only collect and process personal data about you where we have a lawful basis in your country. Our lawful bases, as described in this Privacy Policy, include consent (you have consented to receive updates and marketing emails), contract (requested for the performance of a contract with you (for example, to provide you with products)) and "legitimate interest ".

1. What information do we need to provide the Game Services

We collect four main categories of data (and to the extent it may enable the identification of a specific person, or is linked to such potentially identifying data, we will deem it as “Personal Data”):

Data automatically collected or generated:

When someone visits, interacts with or uses our Services, including any e-mail or text messages sent to them by us or via our Services, we may collect or generate technical data about them. We collect or generate such data either independently or with the help of third party services, including through the use of “cookies” and other tracking technologies (as further detailed below).

Such data consists of connectivity, technical or aggregated usage data, such as IP address, in-game identifier, game statistics, game preferences, unique advertising ID (e.g. IDFA; you may reset such ID based on the operating system instructions ), non-identifying data regarding a device, operating system, browser or App version, mobile carrier, locale and language settings, user activity on our Services, in-App or Game activity (such as game play content/product interaction and advertising data); diagnostic data (i.e. crash data and game performance data). We do not use such data to learn a person’s true identity or contact details, but mostly to have a better understanding on how our users typically use and engage with our Services. The use of such technical and device data also helps us and our partners to deliver interest-based or otherwise more effective advertisements and content, to optimize our ad management and our users' viewing experience), and to improve the overall performance and your user experience of our Services. For more information about our advertising uses, please see Section 8 below.

Data received from you:

You may provide us Personal Data voluntarily, such as when you set up an account with us, contact us (through Facebook, Messenger, e-mail, in-game chat or any other channel, including any support services), when you post on our public forums or groups, when you provide us your e-mail address (such as when you sign-up to receive e-mail updates or gifts), when you participate in competition, contest, tournaments and other promotions, when you place any purchases in any of our Games, when you interact with other users through the in-game chat or when you choose to connect your Facebook, Google, Apple or similar account to any of our Games.

Data received from Facebook and other channels:

Once you connect the Games to your Facebook, Google, Apple or similar account, we will receive access to your public profile, including (to the extent you defined it as “public”), as applicable, your full name, e-mail address(es) provided to Facebook, Google or Apple, gender, profile picture or similar photo, location, time zone, and a list of your friends playing the Games (along with their photos and other public profile information). This will also allow us to present your and your friends’ public profile images inside the Games and to create your in-game friends list. In addition, we or our advertising partners may receive from Facebook and our other marketing channels general information concerning the performance of our advertising campaigns, such as the targeted age group or interests, and we or our partners may be able to link such general data to any other data in our possession.

2. How we use your information

We use your personal and non-personal information, both individually and combined together, the following ways:

To provide a safe and enjoyable user experience.

To operate, improve, and develop our Games and Services for you and the device that you are using.

This includes the use and analysis of aggregated data to ensure that our Games and websites work properly on all devices.

We use analytics tools, which may include third party analytics tools, to collect information about how you play our Games or use our Services.

We may analyze and use the information that we collect on an anonymized or aggregated basis for product development, to analyze the performance of our Games, to troubleshoot, and to improve and optimize the Games to ensure the best player experience for our players as a whole.

We may also create reports, analysis, or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services, or to test out new Game features and content.

To ensure that any purchases you make are verified on our servers and activated in the Games.

We may also share your information with third party publishers who develop and provide Games and other Services to you on our behalf.

Customer Support

We will use the information and data that you provide directly to us through our customer support channels to communicate with you.

Help identify and troubleshoot problems with your account or Games

Correspond with you (i.e. respond to your specific requests or questions)

Manage your account and relationship with us and to improve your experience when you using our Services.

Events, offers, and promotions

From time to time we may run promotions or competitions during which we may collect certain personal information from you, such as your name, address, postal code, email address or other information or content submitted in order for you to claim a prize.

Those competitions will have their own specific terms and conditions, but we will use personal information that you provide in relation to that competition for the purposes of running the competition.

We may also publish the names and entries of competition entrants. That information may also be combined with your BBB Account and other account information and will be processed, stored, and shared in accordance with this Privacy Policy.

Marketing and Advertising purposes

When you play our Games or use our Services, non-personal identifiers and other information from your device is collected and shared with advertising partners to enable the technical delivery of ads to your device.

Our advertising partners may combine this information with information which they have collected about you when you use their services (or the websites or services of third parties) in order to serve you more relevant ads in our Games or to improve the accuracy of their targeting and measurement systems.

This Privacy Policy does not apply to the collection of your information by our advertising partners. We recommend that you review our advertising partners’ privacy policies for more information here.

Legal Compliance

To enable us to comply with laws that apply to us, to prevent fraud, to ensure compliance with our terms of service or where necessary to defend, exercise or establish our legal rights including our rights under our Terms of Service

Social Media

We have several Social media channels which we use to communicate to our players. If you choose to interact with those channels, we will receive your information and use it in connection with those channels, including to engage with you, and we may also republish your posts to those channels.

Chat

When you participate in social features (such as chat), the information that you disclose is public information. We may store and access it, and it may be read, copied, collected, or used by other users without your consent. Please make sure privacy settings reflect your preferences.

To ensure that you are complying with our terms of service and we also reserve the right to prevent your use of our chat service(s) or to block the sending of any message for any reason.

Visiting our Website

When you visit our other websites, we collect information about you, such as details about how you use and interact with such Websites. We may use the information we collect about you for a number of purposes, including for operating and optimizing the Websites, in connection with our advertising purposes, and for research or analysis.

Information we collect via cookies (which are small text files placed on your device) or other similar tracking technologies, allow us to collect data such as your device’s model operating system, screen size, and other information about how you use our Services.

3. When we share information

We may share the information we collect about you (subject to necessary security, contractual and transmission safeguards). Below are some of the partners with whom we may share your personal data:

(a) user screening for internal functions of the application;

(b) third-party platform operators, such as Apple, Google Play, and other partner products that conduct various activities and services to support our products (collectively, "Platform Operators");

(c) advertising partners who serve advertisements in our products.

(d) marketing partners for marketing or promotions based on your communication preferences;

(e) in the event of a business reorganization, sale, purchase or joint venture affecting our business, the new owner or reorganizing entity and its advisers; and

(f) law enforcement agencies/authorities, when we are obliged to or authorized by law for law enforcement purposes.

Your personal data may be transferred to other countries where SEGA or its service providers maintain operations. These countries may not have equivalent data protection laws to the country from which you access our products, but we will ensure that we rely on appropriate safeguards.

4. Children's Privacy

The Services are not intended for use by children (aged 13 or such higher age as required by applicable law). We do not knowingly collect personal information from children through the Services or knowingly allow them to use our Services. If we learn that we have unintentionally collected personal information from a child, we will delete that information.

5. Data retention

We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.

Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Security

We have implemented security measures to ensure that our internal procedures meet our high security policy standards. Accordingly, we strive to protect the quality and integrity of your personal information. This includes encryption of data and use of pseudonymisation, whenever applicable.

Your data protection rights

You are at any time entitled to be informed and/or access the personal information about you that we process, but with certain legislative exceptions. You have the right to:

i) object to the collection and further processing of your personal information;

ii) have your personal data updated, rectified, erased or blocked;

iii) receive information about you that you have provided to us;

iv) opt out of certain uses and disclosures of your personal information; and

v) have your personal information transmitted to another data controller (data portability). In order for you to exercise your data protection rights we are obliged to verify your identity.

We can only verify your identity if you are logged in on one of our Services. You will therefore only be able to exercise your rights if you log in and follow the steps as explained.

7. Contact us

You may contact us at jietingchen@yeah.net or at the address below for further information.